Shipping policy

Regal Infinity
Last Updated: August 17, 2026

This Shipping Policy explains how Regal Infinity processes and ships orders placed through https://www.regalinfinity.store/.

1. Where We Ship

We currently ship orders to addresses within the United States only.

We do not currently offer international shipping.

2. Order Processing Time

Orders are typically processed within 1 business day after the order is placed.

Our order processing hours are:

Monday – Friday, 9:00 AM – 5:00 PM EST

Orders placed after 5:00 PM EST will begin processing on the next business day.

Orders placed on weekends or during applicable holidays will begin processing on the next business day.

3. Shipping & Transit Time

After your order has been processed and shipped, standard delivery typically takes:

2–4 business days

Actual delivery times may vary depending on the destination, shipping carrier, weather conditions, and other circumstances outside our control.

4. Estimated Total Delivery Time

For most orders, the estimated total delivery time is:

3–5 business days from the date the order is placed.

This estimate includes approximately 1 business day for order processing and 2–4 business days for shipping transit.

Delivery estimates are not guaranteed and may vary depending on the shipping destination and carrier.

5. Shipping Costs

We currently offer free standard shipping on all orders shipped within the United States.

There is currently no minimum order value required to qualify for free standard shipping.

Any additional shipping options or charges, if offered in the future, will be clearly displayed at checkout before the order is completed.

6. Order Tracking

Once your order has been shipped, we will send a shipping confirmation email containing your tracking number.

You can use the tracking information provided in the email to monitor the progress of your shipment.

Please allow some time for the carrier's tracking information to become available after the package has been shipped.

7. Shipping Delays

Although we work to process and ship orders within the timeframes described above, delivery delays may occasionally occur.

Delays can result from circumstances such as:

Severe weather
Carrier disruptions
High shipping volume
Holidays
Transportation delays
Incorrect or incomplete shipping information

These circumstances may be outside Regal Infinity's control.

If we become aware of a significant delay affecting your order, we will make reasonable efforts to notify you.

8. Lost, Missing, or Delivered Packages

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location specified by the carrier.

If you still cannot locate the package, contact us at support@regalinfinity.store with your order number and tracking information.

If a package appears to be lost in transit, we will work with the shipping carrier to investigate the shipment and assist you with the next steps.

9. Incorrect or Incomplete Shipping Address

Please carefully review your shipping information before completing your order.

Regal Infinity is not responsible for delays, returned packages, or non-delivery resulting from an incorrect, incomplete, or outdated shipping address provided by the customer.

If you notice an address error after placing an order, contact us as soon as possible at support@regalinfinity.store.

We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.