Shipping Policy

Last Updated: July 18, 2026

At Regal Infinity, we are committed to delivering your order quickly, securely, and efficiently. Please review our Shipping Policy below for important information regarding order processing, shipping, and delivery.

Shipping Destinations

We currently ship within the United States only. At this time, we do not offer international shipping.

Order Processing

• Orders are processed within 1 business day after payment has been successfully received.

• Orders are processed Monday through Friday, excluding weekends and U.S. federal holidays.

• Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.

Please note that processing time is separate from shipping time.

Shipping Time

After your order has been processed, standard delivery typically takes 3–5 business days.

Although we strive to meet these estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:

• Severe weather conditions

• Carrier delays

• High order volumes

• Holidays

• Incorrect or incomplete shipping information

Delivery times are estimates and are not guaranteed.

Free Shipping

We proudly offer FREE Standard Shipping on all orders shipped within the United States.

There is no minimum purchase requirement to qualify for free shipping.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 24 hours for tracking information to become active after you receive the shipping confirmation email.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address during checkout.

If you notice an error in your shipping information, please contact us within 24 hours of placing your order.

Once an order has been shipped, we may be unable to modify the shipping address.

Regal Infinity is not responsible for orders shipped to an incorrect address provided by the customer.

Lost, Delayed, or Stolen Packages

If your package is delayed, please allow additional time for the shipping carrier to complete delivery.

If your tracking information indicates that your package has been delivered but you have not received it, please:

• Check around your delivery location.

• Ask neighbors or household members.

• Contact the shipping carrier directly.

If you are still unable to locate your package, please contact our customer support team. We will do our best to assist you.

Please note that Regal Infinity is not responsible for packages lost or stolen after the carrier has confirmed delivery.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 30 days of delivery.

To help us resolve your request as quickly as possible, please include:

• Your order number

• A description of the issue

• Clear photos of the item and its packaging

After verifying the issue, we will provide a free replacement for damaged, defective, or incorrect items.

Shipping Delays

While we make every effort to ensure timely delivery, unexpected delays may occur due to circumstances beyond our control.

We appreciate your patience and understanding in these situations.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Regal Infinity

Website: www.regalinfinity.store

Email: support@regalinfinity.store

Phone: (856) 658-0735

Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST

Business Address:

Regal Infinity
64 Commonwealth Ave Apt 5
Boston, MA 02116
United States